About us

About Us

Geeks Know This is a Canadian IT and tech solutions company located in Ottawa. We have been serving in Gloucester, Westgate, Algonquin College and its surrounding areas for over 5 years with our exclusive tech solutions.

Our services include laptop/PC repairs, hardware and software installations, 360 system check-up and optimization, tier-1 data recovery and remote assistance. We value our relationships with our clients.

100% satisfaction guaranteed or we will not invoice if your system is not fixed.

 

 

Remote Support

In case you are unable to come down or in case of crisis, we offer an exclusive service called ‘Remote Support’. By using our remote support, we access your computer via the internet, run a diagnostics and monitor the process of your system. All this is done in real-time mode. We keep 100% transparency of the processes we will be running on your PC/laptop.

Alternatively and with your approval, we can help you set up unattended access. This mode enables our technician to access your computer at a scheduled time without the need for session approval. We use this mode only in case of Scheduled Maintenance only. This mode allows us to regain access to your system.

Be rest assured the communication between the computers is via a secure, encrypted connection so the privacy and security are preserved.

 

 

Values & Growth

Integrity

Making privacy a priority, we promise to offer security and maintain 100% transparency in our services.

Focus

We offer tailored services to cater to your specific needs. We do not charge anything for unfixed problems.  

Qualified Technician

Our team of qualified technicians can solve some of the complex laptop/PC problems with ease. 

Privacy

Hawk Eye’s flagship products promote privacy. We do all that’s possible to protect our customers’ privacy to the core.

Know More About Us

Computer Optimization

When searching for Laptop Repair in Ottawa, Geeks Know This is the name you can trust. 100% satisfaction guaranteed!

Protection Against Malware

Guarding your systems against malware & spyware, we keep your systems updated with the latest antivirus.

Tier-1 Backups

We can recover your data from the hard drives that have no physical damage and can still be recognized.

Schedule a call with us

For support, create a ticket at support@geeksknowthis.com